Registration / Pre-Event FAQ

This training event will be delivered virtually by ROI Training, an authorized training partner.

This session will be recorded and available for replay for 2 weeks.

No prior technical knowledge is required in order to participate. Participants from all functional roles are welcome!

Yes, this event is for Google Cloud customers only. Please register with your corporate email, as personal email addresses will not be accepted.
IMPORTANT: Make sure to log in using the same email you registered with. If you use a different email, you may be denied access, which could delay your participation.

This offer is for existing Google Cloud customers based in the US and Canada only. Please do not share this offer with individuals outside of your organization

On the day of the event, a link to the livestream will be available on this Registration page. You will launch the link in a browser of your choice (Google Chrome is recommended).

For further assistance, please contact GAILCertWorkshop@roitraining.com

Registration closes on July 22.

Yes, those who attend will receive a PDF of the content slides after the class ends.

Unfortunately, only registered guests are permitted to attend. We kindly ask you do not share the Livestream URL.

Your exam voucher will be emailed to you (at the email you register/attend with) on Monday. Please check spam filters as some emails land there. If you do not receive it by end of day Tuesday, please email us at GAILCertWorkshop@roitraining.com
Exam vouchers will expire on September 5 2025, so please plan to take the exam within 30 days!

Please plan to attend the office hour for more details and tips on exam registration and exam prep.

You will have 90 minutes to finish the exam. More details about the exam can be found here.

The exam consists of 50-60 multiple-choice and multiple-select questions. More details about the exam can be found here.

Yes! You can register to take the exam as soon as you feel ready to do so.

When registering for the exam, you will choose an appointment for a virtual exam or an in-person exam at a test center. More details about the exam can be found here.

View the Exam Guide and register for the exam here. These details will also be presented in the 90-minute office hour session on August 8 at 12pm - 1:30pm EDT.

Please read these Important Certification Exam Program Policies!

1. If you do not show up for your exam, your exam fee is forfeited and you will not receive a refund.
2. If you cancel your exam less than 72 hours before your onsite exam time or less than 24 hours before your online exam time, your exam fee is forfeited and you will not receive a refund.
3. If you reschedule your exam less than 72 hours of your onsite exam time or less than 24 hours of your online exam time, you will be charged a rescheduling fee.
4. You can schedule a new exam date and time by logging into your Webassessor account and selecting "Register for an Exam." From Scheduled/In Progress Exams, choose the option to Reschedule/Cancel.

Find more information in our Cloud Certification Help Center.

You can find more on the retake policy here.

The certification voucher will expire on September 5, 2025. However, we encourage you to take the exam as soon as you feel comfortable while the training content is still fresh in your mind.

You should immediately reach out to Kryterion support.
https://kryterion.my.site.com/support/s/?language=en_US
There is a live chat feature in the bottom right.

Yes, we invite you to attend the optional Office Hour session on Friday, August 8 from 12pm - 1:30pm EDT. This session will cover practice exam questions and how to register for the exam.

We recommend you use the on-demand content here to review any missed content and for post-course study and review. The office hours session will focus on practice exam questions, not content presented during the 2-day class. For additional questions, please contact GAILCertWorkshop@roitraining.com

Those who attend the online event on Jul 31 - Aug 1 will receive a calendar invitation for this session. Meeting link has not yet been distributed. Links will be distributed via the calendar invitation.

Livestream Troubleshooting FAQ

If your livestream repeatedly pauses to buffer, it's likely that the video quality exceeds the capability of your current internet connection. Consider relocating to an area with a stronger connection. Alternatively, follow these steps:

1. Attempt to resolve common playback issues by refreshing the page or closing and reopening the app.
2. Adjust the playback quality using the gear button on the YouTube video. On desktop, find it near the bottom-right corner; on mobile, it's at the top-right corner.
1. A list of playback quality options will appear. Note that the setting in parentheses next to "Auto" indicates the current quality under current conditions, not the quality throughout the entire video.
2. Opt for a lower quality setting than the highest one, and restart the video. If buffering persists, try progressively lower quality levels until you achieve smooth playback.
3. Close all other applications on your device to reduce the load. If using a web browser, close unnecessary tabs as excessive tabs can lead to more frequent buffering. After closing all apps, reopen YouTube and retry the video.

If you are receiving an access restricted error message when trying to access the Livestream link, you may need to follow the instructions in this support article to turn off restricted mode. If you are still unable to access the Livestream, it is likely being blocked by your corporate network administrator. You can verify here. If so, you may need to contact your corporate IT department / network administrators to request they temporarily open up access to the Livestream for you. If affected by Restricted Mode for the organization, your IT department can either approve our Google Cloud Events YouTube Channel or they can temporarily disable Restricted Mode for the organization. Alternatively, you can also try accessing the livestream from a personal device such as your mobile phone or personal laptop.

Some organizations block certain URLs. Please try in incognito mode or on a personal device (personal phone or laptop).

Please be sure to check your spam folder. If you still do not see it, please email GAILCertWorkshop@roitraining.com