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FAQ

General

Visit our full event Terms & Conditions

Please email us at cloudsummitsupport+sec@google.com, and we'll help answer your questions.

Google is dedicated to providing a harassment-free, inclusive event experience for everyone regardless of gender identity and expression, sexual orientation, disabilities, neurodiversity, physical appearance, body size, ethnicity, nationality, race, age, religion, or other protected categories. We do not tolerate harassment of event participants in any form. Google takes violations of our policy seriously. Participants asked to stop any harassing behavior are expected to comply immediately. Our zero tolerance policy means we will look into and review every allegation of violation of our Event Community Guidelines and Anti-Harassment Policy and respond appropriately. This policy extends to talks, forums, workshops, codelabs, social media, all attendees, partners, sponsors, customers, event staff, etc. Visit our full event Terms & Conditions.

Yes, you may share the registration link with your colleagues who will benefit from the session.

There's no cost to attend the Summit.

This is not a certification course, however simply attend 5 or more sessions across the live APAC broadcast and receive a collectible Google Cloud digital attendance badge and e-certificate in recognition of your participation and learning with us.

If you have attended at least 5 sessions across the live APAC broadcast, you’ll receive your digital attendance badge and e-certificate via email. The assets will be shared to the email address you used to register for the Google Cloud Startup Summit. Look out for an email from our partner Accredible by 8 November, containing your unique link to access your digital badge and e-certificate.

You will be able to download your digital badge and e-certificate or promote your attendance by sharing them directly on your preferred social media platform.

Technical

Please check the bottom left hand corner of the YouTube video to see if you may have accidentally muted yourself. YouTube remembers the last setting for your volume when you previously watched a YouTube video.

Try refreshing or reloading the page to see if it works, or if you have too many other applications or other video windows open, try closing them. If the issue persists, open up YouTube on another browser and check if you can view other YouTube videos. If you are not able to view other YouTube videos, this means there may be some issues with watching YouTube videos on your machine. If you are able to view other YouTube videos, this may mean that your machine is not able to watch videos that are live streamed.

If you are having trouble seeing our video stream today, please try the following troubleshooting steps:
  1. Refreshing your browser 
  2. Check that you don't have any ad blockers or extensions that may interfere with the video playback. 
  3. Or if you have too many other applications or other video windows opened, try closing them.
  4. Check if you can open up YouTube on another browser and view other YT videos. If you are able to view other Youtube videos, it may mean that your machine is not able to watch videos that are live streamed
  5. If you are not able to view other YouTube videos, you could be using an account that has certain restrictions based on the admin for the account

Try updating the Quality settings on the YouTube controls near the bottom of the content window.

Live, real-time captions in Korean, Bahasa Indonesia, Simplified Chinese, Traditional Chinese and English language will be available throughout the Broadcast. To activate these captions, click on the Language drop down selector at the top right of the video watch page. 

As long as Q&A forum is enabled, anyone signed in can submit a question. To do this, scroll down below the live stream video. You’ll see the option to ‘ask a question.’ You can also up-vote other audience members’ questions should you be interested in them as well. Note that, you cannot down-vote anyone else’s questions but you can remove your own vote.

Yes, but the ability to ask new questions will be closed once the event is on-demand. At this point, Q&A will be archived where all questions/replies asked during the live stream will be viewable.

Some questions will be answered by the Google team either live during the event, or post-event to help provide more information. Other viewers may respond to your question as well.

All questions will be monitored and we will do our best to respond to all Summit related questions, however we may not get to them all. Our Summit Series question response SLA is 24 hours. Depending on the nature of your question, we may respond 1:1. Google Cloud reserves the right to not respond, hide or remove your question if it violates our Terms & Conditions or Code of Conduct. 

Yes, questions are based off of your Google user profile. However, no other personal information will be shared.

Certification, Innovators Program & more learning

Google Cloud certifications validate your expertise and showcase your ability to transform businesses with Google Cloud technology. Learn more here about becoming Google Cloud Certified and determine the right certification for you.

The Innovators program gives developers and practitioners the latest updates, access to technologies and expertise, and exclusive benefits to build your skills on Google Cloud. Get started here by joining here.

Google Cloud Weeklies is a series of byte-sized webinars designed to help solve your cloud challenges. Discover the latest insights, engage with local experts and drive digital transformation across generative AI, Data & AI, Modern Infrastructure, Security and Collaboration. Check out the full menu and register for the sessions that interest you!

Check the Resources tab at the top of the screen for additional content related to today’s sessions, information on the Google for Startups Program, and many other useful links.

Registration

Please email us at cloudsummitsupport+sec@google.com

Please email us at cloudsummitsupport+sec@google.com

View the sessions in your preferred language with subtitles via the language drop down selector at the top of the on demand video page.

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